By signing up for or using the Griomed Global platform (the “Service”), provided by Griomed Global (“we”, “our”), you agree to these terms. If you don’t agree, do not use the Service.
1. The Service
Griomed Global is a cloud-hosted human-resource management platform with a web console and mobile applications. It is sold as a subscription to organisations (each “Customer” or “Company”). End users (employees, managers, admins) access the Service as authorised by their Company.
2. Account & eligibility
- You must be at least 18 years old and authorised to use the Service.
- You are responsible for the security of your credentials and any activity under your account.
- Notify us immediately at support@griomedglobal.com if you suspect unauthorised use.
3. Acceptable use
You agree not to:
- Use the Service to violate any law or third-party right.
- Reverse engineer, scrape, or attempt to extract source code beyond what the law allows.
- Probe, scan, or test the vulnerability of the Service without our written consent.
- Upload viruses, malware, or attempt to disrupt the Service.
- Impersonate another user or misrepresent your affiliation.
4. Customer data
- The Customer (your Company) owns its data. We process it on the Customer’s instructions under the Privacy Policy.
- You can export or delete data via the in-product tools or by contacting your Company admin.
5. Plans & payment
- The Customer’s plan (trial / paid) determines the limits and features available.
- Trials end automatically; continued use requires an active paid subscription.
- Late or failed payments may result in the account being suspended.
6. Termination
We may suspend or terminate access for breach of these terms. Customers can cancel anytime; data is retained for 30 days after cancellation, then deleted (except where retention is legally required).
7. Disclaimers
The Service is provided “as is”. We don’t warrant uninterrupted operation or that the Service will meet every business requirement. To the maximum extent permitted by law we disclaim all implied warranties.
8. Limitation of liability
Our aggregate liability arising out of or in connection with the Service is limited to the fees the Customer paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
9. Governing law
These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Mumbai.
10. Changes
We may revise these terms; material changes will be notified by email or in-app. Continued use after the effective date constitutes acceptance.
11. Contact
Griomed Global
Email: support@griomedglobal.com